Before You Blame the Person, Look at the System | The Ripple of the Week

Before You Blame the Person, Look at the System | The Ripple of the Week

Before You Blame the Person, Look at the System | The Ripple of the WeekDona Kappmeyer
Published on: 02/11/2026

Before blaming the person, look at the system. Inspired by Francis Hester, this Ripple explores how better systems, clearer priorities, and fewer bottlenecks can help good people perform at their best.

bad systems hold good people backleadershipsystems thinkingbusiness systemsprocess improvementemployee performancebusiness leadershipteam performanceaccountabilityoperational excellencebottlenecksTheory of Constraintscontinuous improvementFrancis HesterCaptain Hook Dumpster RentalsDona KappmeyerThe Dona KAPP ShowRipple of the Week
Opportunity Doesn’t Happen by Accident | The Ripple of the Week

Opportunity Doesn’t Happen by Accident | The Ripple of the Week

Opportunity Doesn’t Happen by Accident | The Ripple of the WeekDona Kappmeyer
Published on: 19/10/2026

Opportunity doesn’t always happen by accident. Dona reflects on her conversation with Dr. Melissa Sadler-Nitu about creating access, removing barriers, making technology more approachable, and helping people gain the confidence to take the next step.

leadership developmentcreating opporunityremoving barriersbusiness leadershiplifelong learningThe Dona KAPP ShowThe Ripple of the WeekAI for Small Business